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Managing Refunds During COVID-19 and Beyond

On-Demand Webinar: Best Practices for Managing Refunds During COVID-19 and Beyond

In the current COVID-19 crisis, the need for institutions to be transparent and consistent with refund and withdrawal policies is more important than ever. When students and families understand the inherent risk and financial implications of premature withdrawal from campus, they can safely make decisions regarding their continued enrollment and the financial protections available to them when the unexpected happens.
Discover the advantages of educating students and their families by actively disclosing refund and withdrawal policies and requiring students and authorized third parties to actively consent. The panel will provide recommendations on how to achieve this goal and will cover new industry partnerships and data pertaining to student health trends that allow this process to be delivered and managed by campuses like never before.

Hosted by NACUBO


  • Derrick Shy: Vice President of Business Development, GradGuard
  • Tracy Brown: Director, Anderson Central and Student Accounts, Anderson University

Original Broadcast: 2/11/21

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