Flagler College Improves Student Protection With Tuition Insurance Integration
Like many schools, Flagler College sees several student withdrawals each term. Some are due to injuries or illnesses, and others are because of mental health-related conditions, such as stress or anxiety.
Flagler has been a longtime partner of GradGuard to offer students tuition insurance. Integrating the program within Transact’s bill pay system and talking about the optional student benefit at orientation was a game changer for participation. Previously, not many students opted in to the insurance and the student accounts office was inundated with appeals.
Flagler would sometimes cut students a break if they didn’t have tuition insurance but still needed to withdraw.
“We did that a lot,” Percival said. “That was one of the reasons why we wanted to inform students about this a little bit more, so we could kind of back away from doing that as much.”
Since integrating with Transact, Flagler saw a 4x increase in students opting in to tuition insurance. Before, brochures were previously stuffed in the administration’s desk drawers, and students had to specifically ask about tuition insurance for anything about GradGuard to be known. Now, tuition insurance is included in all of the Flagler student information.
“It helps us have a little bit more leg to stand on with students, so we’re not spending all this back and forth fighting and doing an appeal process,” Percival said.
BOTTOM LINE
Integrating GradGuard Tuition Insurance not only protects students and families from financial loss after the school’s refund period ends, but it also relieves pressure on administrative staff.
“I think it’s totally worth it for the school to be integrated with tuition insurance. It’s a huge investment for these parents and students,” Percival said.
GradGuard Tuition Insurance promotes financial literacy by helping schools disclose their refund policy and can protect families from a financial loss if their student is forced to withdraw due to a covered reason.
