University of Michigan: Why They Switched to GradGuard

Bryan Howard, Director of Student Business Services at the University of Michigan, shares why his team selected GradGuard after issuing an RFP. Their previous vendor made it difficult to communicate the value of purchasing a tuition insurance plan, participation was declining, and there was no integration with their payment environment. With GradGuard’s seamless integration, families can easily review plan details, understand refund processes, and purchase a plan designed for them. Since implementing GradGuard, the university has seen 3X more plans purchased and continues to benefit from ongoing support and consistent check-ins.